Cookie Policy
Platform Operator
Xiao Qiang Holidays Sdn Bhd
Company Registration
1047644-K
Effective Date
3 March 2026
1. Introduction
This Cookie Policy explains how Xiao Qiang Holidays Sdn Bhd uses cookies and similar tracking technologies when users access or interact with the website https://cruise.xqholidays.com.my.
Cookies are small text files placed on a user's device when visiting a website. They allow the website to recognize a device, store certain information about user preferences, and improve the functionality and performance of the platform.
This policy applies to all visitors who access or use the website.
The company processes data collected through cookies in accordance with the requirements of the Personal Data Protection Act 2010 and where applicable the General Data Protection Regulation.
2. What Cookies Are Used For
Cookies are used to support the operation and performance of the website. These technologies help ensure the booking platform functions properly and provides a consistent experience for users.
Cookies may be used to maintain secure browsing sessions, remember user preferences, enable booking functionality, analyze how visitors interact with the website, measure website traffic, improve system performance, and enhance the overall user experience.
Cookies do not normally contain information that directly identifies a specific individual. However, certain technical information collected through cookies may be associated with personal data where necessary for booking services or security purposes.
3. Types of Cookies Used
Essential Cookies
Essential cookies are necessary for the operation of the website and booking platform. These cookies enable core functions such as navigation, booking form processing, and secure access to certain features.
Without these cookies, certain services or functions of the website may not operate properly.
Performance and Analytics Cookies
Analytics cookies collect information about how visitors use the website. This information helps the company understand website traffic patterns, measure performance, and improve platform usability.
These cookies may record information such as page visits, navigation paths, and general usage behavior. The data collected is typically aggregated and does not directly identify individual users.
Functional Cookies
Functional cookies allow the website to remember user preferences such as language settings or previously selected options. These cookies help provide a more personalized browsing experience.
Third Party Cookies
Some cookies may be placed by third party services integrated into the website. These may include analytics providers, advertising tools, or embedded services.
Third party providers may process cookie related data according to their own privacy policies and data protection practices.
4. Cookie Consent
Where required by applicable regulations, visitors may be presented with a cookie notification or consent banner when accessing the website.
Users may choose to accept cookies, reject non essential cookies, or manage their cookie preferences through the consent interface provided.
Continuing to use the website after receiving the cookie notification may be considered acceptance of cookie usage where permitted by applicable regulations.
5. Managing Cookies
Users may control or disable cookies through the settings of their web browser.
Most web browsers allow users to review stored cookies, delete cookies, block certain types of cookies, or receive notifications when cookies are used.
Disabling cookies may affect certain website functions, including the ability to complete booking transactions or use certain interactive features of the platform.
6. Data Collected Through Cookies
Information collected through cookies may include technical data such as internet protocol address, device type, browser type, operating system, session identifiers, and website usage patterns.
This information is used primarily to improve website performance, ensure system security, and enhance the user experience.
Where cookie data is linked to personal data used in booking services, such processing will be handled in accordance with the company's Privacy Policy.
7. Changes to This Cookie Policy
Xiao Qiang Holidays Sdn Bhd reserves the right to update this Cookie Policy to reflect changes in technology, regulatory requirements, or operational practices.
Any updated version of this policy will be published on the website and will take effect upon publication.
8. Contact Information
For questions regarding this Cookie Policy or the use of cookies on the website, please contact:
Xiao Qiang Holidays Sdn Bhd
26 & 28 1st Floor
Jalan Pandak Mayah 4
Mukim Kuah 07000 Langkawi
Kedah, Malaysia
Phone: +60 4 966 5576
Email: [email protected]
Website: https://cruise.xqholidays.com.my